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RCS' proprietary technology platform enables us to efficiently collect on very small-balance claims, which differentiates us from every other hospital accounts receivable management company. There are 5 unique elements to the RCS collection system that distinguish us from the other vendors and have proven tangible improvements to the hospital in the following areas:
1) Net Collection Rate
2) Revenue (both self-pay and insurance)
3) Patient Complaints
The 5 key elements of RCS' technology platform were conceived and developed by a unique team that included hospital collection industry veterans, a lead revenue cycle partner from a "big 5" consulting firm and several technology professors from the Harvard Business School's Technology and Operations Management department.
RCS' IT platform is not a modified version of an off-the-shelf collection system such as CUBS or FACS. It was built using a revolutionary paradigm that automates the entire collection process and ensures that an "expert" is working each component of every claim.
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